View on Customer Support

Passion for bringing and keeping the human aspect of customer support, building relationships with users to spearhead Support Driven growth within the organization.

Preferred learning style

I prefer to learn as I go (hands-on) with written docs to refer back to.

Communication style

Direct- I prefer a quick slack.

Collaboration style

I am pretty flexible and am open to doing what is best for the larger group.

Approach to problems

I am analytical and a thinker so I tend to approach problems cautiously and with emotional intelligence.

Preferred way to be recognized

I enjoy small tokens of appreciation, I also enjoy words of Affirmation.

What I enjoy at work

CULTURE, I love networking and meeting new people. It is super cool because at Sourcegraph there are several regions where the team is located.

Thoughts on asking for help

I prefer to make sure I have done all that is within my personal realm of knowledge and power and then reach out to a colleague.

Preferred time to work

I find that I perform well and my brain is ready for meetings in the morning.

Feelings to receiving messages outside work hours

I do not mind receiving messages outside of my working hours. If it is an emergency I would rather be notified on my personal phone.

How to show up when I’m feeling off

I am a huge communicator and some would find me to be quite vulnerable, so a quick check-in would be awesome.

Things that make me anxious

Working really hard on a project and not receiving any feedback or recognition

Technical areas of knowledge

Mostly all things Support related as far as platforms.

Technical interests to learn


Current personal project

Short Stories

What I fear


Favorite quote

“We are not human beings having a spiritual experience; we are spiritual beings having a human experience.” - Pierre Teilhard de Chardin

How I eat fries

Ketchup on the side

Sun, moon and rising signs

Leo Sun, Cancer Moon, Pisces Rising