We use a lot of tools on the Sourcegraph design team. Many of them are tools we use directly in our work, while other tools we use at the intersections with other teams.
Here’s what we use and how they fit together.
- Usertesting.com is our tool for unmoderated user research, which includes participant sourcing.
- LookBack is our tool for moderated user research and interviews.
- Calendly is our tool for scheduling user interviews and sessions where it’s easier for the other participant to choose a time that works for them.
- Looker is our data warehouse so we can connect different data sources and analyze anything we need to.
- Amplitude is where we track and visualize events on the product.
- Airtable is a database-like tool that can be handy for managing data in user research.
- Google Analytics is a tool for tracking data on user interactions within our cloud product.
- GitHub is where code reviews, issues, and project collaboration in development takes place.
- Slack is our primary internal communication tool.
- Google Meet and Zoom are our internal video calling tools. We default to Meet for product and design team calls, because it supports captions by default, which make our calls more inclusive for everyone.
- Loom is how we record and share video and screen recordings asynchronously.
- Google Calendar is for personal and shared calendars.
- Google Docs is where we write and collaborate on written content like RFCs.
- Google Slides is for slide decks and presentations.
- Google Sheets is for spreadsheets.
- Otter transcribes Zoom calls and also anything else you drop in it.
- Grammarly helps us improve our writing.
- 1Password is where we store shared passwords and secrets.
We all use our own tools as we see fit for local development and testing. Choose what makes sense for you! Here’s what the team’s using: