People Ops


People Ops team members

Carly Jones
VP of Talent & People
Noemi Mercado
People Operations Manager
Inés Roitman
Onboarding and Training Manager
Cassie Melani
Teammate Success Manager
Cecily Black
People Operations Coordinator
Alex Mathison
Senior People Partner
Alex Mathison
Senior People Partner

People Ops team READMEs

People Ops READMEs

How to reach the right member of the People Ops team

If you encounter a question at any point, we’re here to help!

Our People Ops Communications Matrix will help you understand which aliases to use for your questions. It will also ensure you get the right attention, from the right team member, faster. In the spirit of transparency, for any questions which might apply to others, feel free to post in the Slack channels we listed in the matrix.

Open roles

See our careers page for open roles on the People Ops team.

People Ops frequently asked questions (FAQs)

People Ops FAQs

Goals & Current Work

See People Ops OKRs here.

See how we manage project and updates here.

Things you need to know about working here

What we offer our teammates



Manager resources

This section currently includes resources that were specifically created to help people managers navigate our different systems and processes. We will continue to add resources as we create them, including training resources for our managers to help with developing their teams, coaching and feedback, and navigating challenges that come up in teams. More coming soon!