User research

Conducting user research

User research library


  • The developer as an individual survey - This survey seeks to understand the characteristics of a developer’s code, search tooling and use cases outside of the work environment.

User journey


  • Self-hosted installation user experience study - This study evaluated the ability of users to find the installation method and successfully install and configure the product. It also contains analytics of the installation path from account creation to initial searches.
  • Self-hosted installation user journey (where users spoke with sales) - This study evaluated installation characteristics of users who had gone on to talk with sales.