How and when to engage with security

Security questionnaires

The CE team should take the first pass on inbound questionnaires using our Knowledge Base.

Once the first pass is done but questions remain open, please use the slack workflow “Request Security Support” in the #discuss-security slack channel.

💡 Top Tip! See the handbook page here on how to access our Security Portal as an internal user.

Customer security questions

If customers have specific security questions, first run them by the #ce slack channel. If nobody has context, or we’re unsure of how to phrase things, follow the guidance here to engage with the Security team.