Travel Tips

As an all-remote company, we are encouraged to take advantage of working from anywhere. Here are a few tips to keep in mind when on the road.

Device security

Before you go:

Make sure you check and install any software updates on your laptop before you leave a secure and fast network connection, as sometimes these can take a while
Increase the password complexity on all your devices
Change your laptop screen lock time from 5 Minutes (Sourcegraph standards) to 1 or 2 minutes
Erase anything private/sensitive on your hard drive and save everything to Google drive instead
Review our computer requirements to make sure standards and Jamf are in place
Presenting? Demoing at an event? Contact Tech Ops for a loaner to bring along - avoid using your own laptop for presentations/demos/etc. if there is a possibilty someone else might access it
Consider using 1Password Travel Mode to remove Sourcegraph password vaults from your device when traveling through security checkpoints

While traveling:

Never leave your devices unattended in public
Use the safe in your hotel room to store your laptop
If viewing sensitive information in public, use a privacy screen filter on your laptop screen
Avoid public WiFi networks, and use a VPN if you must connect to one

Having network connection issues (eg. WiFi not working)?

Try another location and/or device
Restart your computer, try connecting again
If you cannot connect after a restart, please reach out to the Tech Ops team in the #ask-it-tech-ops channel via Slack on your phone or email to techops@sourcegraph.com. Please include as much detail as you can (screenshots, error codes, where you are, how you are connecting, etc.)