# CE Educational Materials

This page (WIP) provides new and existing CEs alike with important training, demos, and product-specific materials that may be beneficial as you service your customers.

## Trainings and Demos

_See also [Working with Customers](../team-culture/working-with-customers.md)_

- [Prepare your environment](https://docs.google.com/document/d/1VEeGyegnhFUm3FTJVkDu_n0Auw-maQY8jQHEShRSc8Q/edit)
- [Demo instances](../tools/demo_instances.md)
- [Examples of committed secrets/keys/hardcoded IP addresses/emails](https://github.com/sourcegraph-testing/ce-code-smells/)
- [Demo Repository](https://docs.google.com/document/d/1BVq3GPMVZih9NKa4UyVAQcsyThi4ye6m4CCQuwZAb80/edit?usp=sharing) (Repository of example searches to use in demos)
- [Guide to demoing the Batch Changes feature](https://drive.google.com/drive/folders/18Sa_NpsVRvVV8MIvuXyoDEinpEf8fbGn) (video recording)
  - [Slides](https://docs.google.com/presentation/d/1niZBMhHKWJT1-n_ExSbYIRD51vcubrWwQm-Tc5EZo8s/edit#slide=id.g7d2aea8729_0_0)
  - [Batch Changes demo and training materials](https://docs.google.com/document/d/1xQxhdGaudydOn5nBGIG91F6Z4VR4NwBfuKFvgbmCjJo/edit?usp=drive_web&ouid=107037782400977645523)
  - [Sourcegraph Architecture Overview](https://www.youtube.com/watch?v=LiBtt1IeqFY) (YouTube)
  - [Sourcegraph repo tour](https://www.youtube.com/watch?v=3OewJAaX4KI) (YouTube)
- [CTE Training Repo](https://github.com/sourcegraph/customer-training/tree/main/trainings)
  - [Sourcegraph 101 Team Training](https://drive.google.com/file/d/1emSuz6Q871OC2YOadcfkrUXfuopn6JCB/view?usp=sharing), [Sourcegraph 101 Resources](https://github.com/sourcegraph/customer-training/tree/main/trainings/sourcegraph-101)
  - [Sourcegraph 102 Team Training](https://drive.google.com/file/d/1813s6MTmFqtWJ5IYVc6ivkX3mKlY6X7T/view?usp=sharing), [Sourcegraph 102 Resources](https://github.com/sourcegraph/customer-training/tree/main/trainings/sourcegraph-102)
  - [Admin training webinar](https://github.com/sourcegraph/customer-training/tree/main/trainings/admin-webinar)

## Product-Centric Topics

- [Creating and maintaining license keys for customers](../process/license_keys.md)
- [Moving off the insiders build](../process/leaving-insiders-build.md)
- [Enterprise vs. Open Source Sourcegraph](../onboarding/enterprise-vs-oss.md)
- [Deployment Methods](deployment-methods.md)
- [Demo repo contribution](../process/demo-repo-contribution.md)
- [Code Insights Go to Market content](../../../engineering/teams/code-insights/go_to_market.md)

## CE Tools

List of commonly used and recommended tooling for Customer Engineers.

### Core tools

- [GitHub](https://github.com/sourcegraph/sourcegraph)
- [Looker](https://sourcegraph.looker.com/boards/8)
- [Salesforce](https://sourcegraph2020.lightning.force.com/lightning/page/home)

### Productivity

- [Asana](https://app.asana.com/0/1200768248900861/overview)
- [Calendly](https://calendly.com/)
- [Clockwise](https://www.getclockwise.com/)
- [Miro](https://miro.com/app/dashboard/?button=top-cta-MakeYourFirstBoard&utm_campaign=Onboarding%203.2&utm_content=Onboarding_NewCollabFunnel2.0_Email1_Welcome&utm_medium=email_action&utm_source=customer.io)

### Misc

- [Krisp](https://krisp.ai/)
- [Productboard](https://sourcegraph.productboard.com/)


<section class="h0Wrapper headingWrapper"><section class="h1Wrapper headingWrapper"><h1 id="ce-educational-materials"><a class="anchor" aria-hidden tabindex="-1" href="#ce-educational-materials"><span class="icon icon-link"></span></a>CE Educational Materials</h1>
<p>This page (WIP) provides new and existing CEs alike with important training, demos, and product-specific materials that may be beneficial as you service your customers.</p>
<section class="h2Wrapper headingWrapper"><h2 id="trainings-and-demos"><a class="anchor" aria-hidden tabindex="-1" href="#trainings-and-demos"><span class="icon icon-link"></span></a>Trainings and Demos</h2>
<p><em>See also <a href="../../team-culture/working-with-customers">Working with Customers</a></em></p>
<ul>
<li><a href="https://docs.google.com/document/d/1VEeGyegnhFUm3FTJVkDu_n0Auw-maQY8jQHEShRSc8Q/edit">Prepare your environment</a></li>
<li><a href="../../tools/demo_instances">Demo instances</a></li>
<li><a href="https://github.com/sourcegraph-testing/ce-code-smells/">Examples of committed secrets/keys/hardcoded IP addresses/emails</a></li>
<li><a href="https://docs.google.com/document/d/1BVq3GPMVZih9NKa4UyVAQcsyThi4ye6m4CCQuwZAb80/edit?usp=sharing">Demo Repository</a> (Repository of example searches to use in demos)</li>
<li><a href="https://drive.google.com/drive/folders/18Sa_NpsVRvVV8MIvuXyoDEinpEf8fbGn">Guide to demoing the Batch Changes feature</a> (video recording)
<ul>
<li><a href="https://docs.google.com/presentation/d/1niZBMhHKWJT1-n_ExSbYIRD51vcubrWwQm-Tc5EZo8s/edit#slide=id.g7d2aea8729_0_0">Slides</a></li>
<li><a href="https://docs.google.com/document/d/1xQxhdGaudydOn5nBGIG91F6Z4VR4NwBfuKFvgbmCjJo/edit?usp=drive_web&#x26;ouid=107037782400977645523">Batch Changes demo and training materials</a></li>
<li><a href="https://www.youtube.com/watch?v=LiBtt1IeqFY">Sourcegraph Architecture Overview</a> (YouTube)</li>
<li><a href="https://www.youtube.com/watch?v=3OewJAaX4KI">Sourcegraph repo tour</a> (YouTube)</li>
</ul>
</li>
<li><a href="https://github.com/sourcegraph/customer-training/tree/main/trainings">CTE Training Repo</a>
<ul>
<li><a href="https://drive.google.com/file/d/1emSuz6Q871OC2YOadcfkrUXfuopn6JCB/view?usp=sharing">Sourcegraph 101 Team Training</a>, <a href="https://github.com/sourcegraph/customer-training/tree/main/trainings/sourcegraph-101">Sourcegraph 101 Resources</a></li>
<li><a href="https://drive.google.com/file/d/1813s6MTmFqtWJ5IYVc6ivkX3mKlY6X7T/view?usp=sharing">Sourcegraph 102 Team Training</a>, <a href="https://github.com/sourcegraph/customer-training/tree/main/trainings/sourcegraph-102">Sourcegraph 102 Resources</a></li>
<li><a href="https://github.com/sourcegraph/customer-training/tree/main/trainings/admin-webinar">Admin training webinar</a></li>
</ul>
</li>
</ul>
</section><section class="h2Wrapper headingWrapper"><h2 id="product-centric-topics"><a class="anchor" aria-hidden tabindex="-1" href="#product-centric-topics"><span class="icon icon-link"></span></a>Product-Centric Topics</h2>
<ul>
<li><a href="../../process/license_keys">Creating and maintaining license keys for customers</a></li>
<li><a href="../../process/leaving-insiders-build">Moving off the insiders build</a></li>
<li><a href="../../onboarding/enterprise-vs-oss">Enterprise vs. Open Source Sourcegraph</a></li>
<li><a href="../deployment-methods">Deployment Methods</a></li>
<li><a href="../../process/demo-repo-contribution">Demo repo contribution</a></li>
<li><a href="../../../../engineering/teams/code-insights/go_to_market">Code Insights Go to Market content</a></li>
</ul>
</section><section class="h2Wrapper headingWrapper"><h2 id="ce-tools"><a class="anchor" aria-hidden tabindex="-1" href="#ce-tools"><span class="icon icon-link"></span></a>CE Tools</h2>
<p>List of commonly used and recommended tooling for Customer Engineers.</p>
<section class="h3Wrapper headingWrapper"><h3 id="core-tools"><a class="anchor" aria-hidden tabindex="-1" href="#core-tools"><span class="icon icon-link"></span></a>Core tools</h3>
<ul>
<li><a href="https://github.com/sourcegraph/sourcegraph">GitHub</a></li>
<li><a href="https://sourcegraph.looker.com/boards/8">Looker</a></li>
<li><a href="https://sourcegraph2020.lightning.force.com/lightning/page/home">Salesforce</a></li>
</ul>
</section><section class="h3Wrapper headingWrapper"><h3 id="productivity"><a class="anchor" aria-hidden tabindex="-1" href="#productivity"><span class="icon icon-link"></span></a>Productivity</h3>
<ul>
<li><a href="https://app.asana.com/0/1200768248900861/overview">Asana</a></li>
<li><a href="https://calendly.com/">Calendly</a></li>
<li><a href="https://www.getclockwise.com/">Clockwise</a></li>
<li><a href="https://miro.com/app/dashboard/?button=top-cta-MakeYourFirstBoard&#x26;utm_campaign=Onboarding%203.2&#x26;utm_content=Onboarding_NewCollabFunnel2.0_Email1_Welcome&#x26;utm_medium=email_action&#x26;utm_source=customer.io">Miro</a></li>
</ul>
</section><section class="h3Wrapper headingWrapper"><h3 id="misc"><a class="anchor" aria-hidden tabindex="-1" href="#misc"><span class="icon icon-link"></span></a>Misc</h3>
<ul>
<li><a href="https://krisp.ai/">Krisp</a></li>
<li><a href="https://sourcegraph.productboard.com/">Productboard</a></li>
</ul></section></section></section></section>