Create a Knowledge Base Article
We want our knowldege base to be organized and structured. Below is the outline to follow when creating your knowledge base articles.
Search
- Article #1 (Structure continues to each article)
- Scenario
- This is where we’d describe a use case
- Problem
- This is where we’d explain the problem or issue faced
- Troubleshooting
- Steps go here
- Solution/Workaround
- The good stuff
- Additional info
- Known issue link /Bug fix link etc
- Scenario
Code Insights
- Article #1 (Structure continues to each article)
- Scenario
- This is where we’d describe a use case
- Problem
- This is where we’d explain the problem or issue faced
- Troubleshooting
- Steps go here
- Solution/Workaround
- The good stuff
- Additional info
- Known issue link /Bug fix link etc
- Scenario
Code Intelligence (SAME AS ABOVE)
Batch Changes (SAME AS ABOVE)