View on customer support
Support is essential to the healthiness and happiness of clients. A healthy and happy support team is one of the best ways to keep clients happy and successful.
Preferred learning style
I like to take time to watch videos and read about the task, before taking a hands-on approach.
Video calls, context is important to me. I appreciate verbal communication as well as body language. I am okay with communicating thru Slack as well.
I work best in a group or one on one where ideas can be discussed with flexiable mindsets
Approach to problems
I like to do as much as research as possible to solve the problem on my own. If I cannot solve a problem on my own I will communicate with a teammate that enjoys working with others.
Preferred way to be recognized
No preferred way, but I do appreciate recognition when it’s sincere.
What I enjoy at work
Personal development to ensure I am growing to be better for myself and the team. Also, I love working with different types of people and creating new relationships
Thoughts on asking for help
I don’t enjoy asking for help, but I will if I have exhausted my time and resourses.
Preferred time to work
I like to get started early in the day, I find myself energized in the morning and ready to relax towards the end of my day.
Feelings to receiving messages outside work hours
I most likey will not respond until the next working day. I am actively working on my work/personal life balance.
How to show up when I’m feeling off
Be patient and a DM to check in is always appreciated.
Things that make me anxious
Unclear expectations, making mistakes, and asking for help.
Technical areas of knowledge
I am not super technical, but I do like to learn and I am open to having conversation that will broaden my technical horizens
Technical interests to learn
Continusly gaining knowldge about our product.
Current personal project
Redecorating and designing my home.
What I fear
“It’s the job of old people to disapprove of everything young people do … If we don’t disapprove, then the young have nothing to fight against and the world will never change. It cannot move on.” - Author: Mark Mills
How I eat fries
I like shoestring fries with cajun seasoning and cheese sauce.
Sun, moon, and rising signs
Taurus sun, Libra moon, Gemini rising