I believe customer should be treated how you would like to be treated if you were a customer. They should be carried along in every point of the process, so therefore effective communication goes a long way. And also, feedback from customers matters alot to be sure they are satisfied with your support.
I am more of a verbal learner and i prefer to practice as i learn as it makes it faster to grasp and understand.
I prefer to have a prior notification before a call, so as to be mentally prepared for the conversation.
I am open. I observe and learn when i don’t have idea and i contribute in every possible way
I try to understand the problem first, figure out a way to solve it, research if i don’t have a straight solution at heart, try as much as possible not to waste too much time on research, reach out for team assistance if i couldn’t get a solution in the best possible time and make sure i understand the proferred solution
A simple acknowledgement/thank you
I am one to ask for help after trying every possible way at figuring out a solution without wasting so much time, please never assume
Having something interesting/challenging to work on, learning new things, relationship with colleagues, and the feeling of being valued
Anytime of the day
How do I feel about getting messages after/outside of hours that are meant for me to see and respond to during active hours
I don’t mind
Ask me if am okay
I feel anxious when i am not catching up with work as much as i think i should
More on docker/kubernetes Go Cloud
None for now
Fear of not been valuable
What is worth doing, is worth doing well
Crunchy fries with ketchup on the top
Aries sun, Pisces moon, Virgo rising